Frequently asked questions
Is Penfriend Club free?
Yes. Creating a profile, searching and writing messages is completely free.
Is my e-mail address visible?
No. Your e-mail is never shown. Members write to each other through messages on the website; we only send you an e-mail notification about a new message.
How do I edit or delete my profile?
Go to "My profile", enter your e-mail and we will send you a sign-in link. There is no password to forget.
I had a profile on the old website. Does it still exist?
Yes, active profiles were moved to the new website. Use "My profile" with your e-mail to sign in.
What does VIP mean?
VIP members supported the club with a donation. Their profiles are shown first in search results.
Someone sends me spam or behaves badly. What can I do?
Use "Report this profile" at the bottom of their profile. We check every report.
How old do I have to be?
You must be at least 16. If you are under 18, never send your address or phone number to people you do not know.